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Change your experience for free

Experiences are valid for 12 months

unlimited changes

Without giving any explanation, you can change your experience as many times as you want during the validity period.

  1. Request the change using the form.

  2. In the next 30 days use the code that you will receive in your email to book another experience.

  3. In the event that you use the code with an experience that the amount is less than the one contained in the code, another code will be sent to you with the unused amount.

Manage your reservations

You can manage your reservations using the attached form, or by sending a

WhatsApp +34 649 66 32 64

You must make your reservations with enough time to avoid availability problems.

If you cannot attend on the reserved date, you must cancel at least 7 days before the start of the experience and you can choose another date or change for another experience.

request a refund

According to Article 71. Term for exercising the right of withdrawal, the consumer and user will have a period of fourteen calendar days to exercise the right of withdrawal using the attached form.

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